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Customer Stories

You’re in great company

Meet some of the 5,000+ companies using Refined to reach 10M+ end users worldwide.

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Customer support at 55 Degrees

Learn how 55 Degrees uses Refined for Confluence and Refined for Jira to provide documentation and support across 5 apps and 1600 customers.

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They go and dig, and it’s quite nice.
November 25, 2024
How 55 Degrees Delivers Documentation and Support for 5 Apps on One Help Site
A customer success portal at 6Connex

Virtual-event platform 6Connex uses Refined, Confluence and Jira to improve documentation access and deliver industry-beating support.

98%
customer satisfaction rate maintained.
November 28, 2024
How the 6Connex Customer Success Portal keeps virtual events running trouble-free
IT, HR support at Canadian Red Cross

Learn how the Canadian Red Cross delivers tech and HR support to 17,000 users with Refined and Jira Service Management.

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Refined Sites allows us to separate everything, exactly as we need.
October 23, 2024
How the Canadian Red Cross delivers Tech and HR support to 17,000 users
An intranet at EOS Group

Learn how EOS Group implemented a social intranet for the entire organization in partnership with Atlassian Solution Partners Demicon.

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Refined is simply the best and a solid base if you want to improve your Confluence platform.
November 27, 2024
How EOS built a Confluence intranet for 10,000 users
ITSM at Klarna

Learn how Klarna implemented a company-wide ITSM solution servicing multiple teams, departments and roughly 4,000 users with Refined and JSM.

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An ITSM solution servicing roughly 4,000 users.
November 25, 2024
Klarna's ITSM Solution
MacEwan University's help center

Learn how MacEwan University’s Help Centre serves multiple audiences seamlessly using Refined and Jira Service Management.

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We constantly heard [from users], ‘This is amazing.’
November 25, 2024
How MacEwan University’s Help Centre serves multiple audiences seamlessly

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