A space setting that lets you determine whether users can give feedback on Confluence pages. Feedback can be anonymous, and it’s easy for administrators and editors to review feedback from a central dashboard.

The section of content at the bottom of every page on your Refined site. Most sites use their footer to showcase a high-level overview of pages on the site, plus important links like disclaimers or a privacy policy.

A site where users can ask for help with their HR questions.

A site where users can contact your IT department for help.

A site for employees with essential content like handbooks, policies, and IT/HR service desks.

By adding a JSM project to a site, you create a customizable landing page. Logged-in users can create and manage requests on this page.

Keys or a combination of keys that let you perform common tasks. For example, when you’re on a Refined site, hit E to edit a page and B to go to the site structure.

A self-service site containing a library of information about a product, service, department, or topic.

In practice, the term knowledge base is often used synonymously with documentation site.