September 10, 2025
•
6 min
Deliver better
UX
branding
organization
collaboration
navigation
teamwork
from your Atlassian stack.
UX and site-building apps for Confluence and Jira Service Management.
Deliver better
UX
branding
organization
collaboration
navigation
teamwork
from your Atlassian stack.
UX and site-building apps for Confluence and Jira Service Management.
5,000+
organizations in 100 countries
15,000+
installs across six apps
10,000,000+
end users worldwide
Site Builders
Custom sites your users will love
No more boring intranets
Build a Confluence intranet that sports your brand identity and engages employees.
Set up your audience for success
Make onboarding and learning materials, technical instructions, and other documentation easy to access.
Help users help themselves
Make onboarding and learning materials, technical instructions, and other documentation easy to access.
Elevate the support experience
Deliver the modern experience help-seekers expect for IT, HR, external customer support, and more.
Introducing
Deliver even more with Advanced
Toolkits
Give Confluence a UI upgrade
Content, clarified
Organize Confluence pages and spaces with a suite of must-have macros. Expands, tabs, countdown, numbered list, panels & more.
Design to the rescue
Cut clutter, eliminate confusion, and supercharge engagement with navigation and pages that guide users toward what matters most.
Our global partner network has you covered.
Leverage a network of verified Atlassian Solution Partners to help you realize your vision for Refined, Confluence, and JSM.
Keep up with Refined
Company Hub best practices: How to customize your Atlassian digital HQ
Learn how to customize Atlassian’s Company Hub in Confluence, improve navigation, and create a more engaging, user-friendly digital HQ for your teams.
August 12, 2025
•
8 min read
Designing a branded, user-friendly Jira Service Management support portal
Simon Wright
In a world of instant answers and intuitive consumer apps, users need (and expect) support from businesses to be just as seamless. They want to help themselves on their time, on any device, and with minimal friction.
July 18, 2025
•
5 min read
Maximizing efficiency in your Jira Service Desk operations
Jira Service Desk is powerful—but not always efficient. Learn how Refined helps teams build custom portals that scale across departments and user needs.
Frequently asked questions
About our company and products.
What can I do with Refined Sites?
Refined sites gives you the power to turn Confluence and Jira Service Management into custom, user-friendly sites. For instance, you can build an intranet for employees, a documentation site for customers, and a portal for your partner network, all of which pull content from the same underlying Confluence and Jira Service Management instances.
Refined sites have a more intuitive look and feel than native Confluence and Jira Service Management. They are also fully customizable. Tailor the user experience with layouts and modules, permissions, fonts, themes, custom domains, and more.
How do I build a Refined site?
Simply add spaces and projects from your Confluence and Jira Service Management instance, as well as outside links and Refined pages. Drag and drop these items into a hierarchy and organize them with menu folders. The structure you establish automatically maps to your site’s top navigation menu. Then add a theme, build your layouts, set permissions, and voilà.
Do I have to be a designer to make my Refined sites look good?
Not at all! All Refined apps have built-in theme templates to help you get started. Simply tweak one of these to your liking, or create a theme from scratch using our Theme Editor.
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Try Refined free for 30 days
No payment details required to start your trial.
Powering sites at the world’s top brands
What will you build?
Join 5,000+ Refined customers getting more from their Atlassian tooling.
Powering sites at the world’s top brands
Go ahead, build something.
Deliver more from Atlassian with Refined Sites and Refined Toolkits.
Powering sites at the world’s top brands
Ignite engagement & productivity.
Give Atlassian users more of what they need—and less of what they don't.
Powering sites at the world’s top brands
