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September 26, 2024
8 min read
Don’t let these 3 design hurdles hold back your JSM help center
We show you how to overcome three design challenges that could keep your Jira Service Management (JSM) support site from putting a smile on users' faces.
September 5, 2024
9 min read
New to Confluence? Don’t make these 7 mistakes
Simon Wright
Watch out for these common pitfalls when setting up Confluence, plus ideas to transform your instance into a user-friendly, personalized powerhouse.
August 19, 2024
6 min read
Watch us customize a Confluence landing page template in 60 seconds
We show you how to save time building a branded, eye-catching Confluence landing page using customizable page templates.
January 10, 2024
3 min read
Easily migrate to Refined Sites for Confluence with our migration assistant
As you migrate to Confluence Cloud and bring Refined along, our goal is to help you minimize downtime, preserve functionality, and simplify site creation.
December 22, 2023
2 min read
Watch the webinar: Migrating to Refined Cloud
We demo the new Refined migration assistant, our new Cloud roadmap and more updates.
November 27, 2023
6 min read
3 steps to prepare for a successful Refined migration
Migrating your Atlassian Platform to Cloud can seem daunting, but according to Atlassian research, 40% of customers who did so reported that it was easier than expected.
September 29, 2023
7 min read
Your step-by-step guide to building a help & support site with Refined
Philip Garrity
Whether you’re managing an IT service desk, a customer support center, or a cross-team request portal like an HR service desk, using Jira Service Management is a no-brainer to receive, manage, and resolve requests. But it’s only the start of what you can do to deliver top-notch support.
May 18, 2022
3 min read
Are multiple Refined sites better than one? 6 questions to help you decide.
Madzy Soetman
No two companies are the same, but the answers to these questions can help you decide on the best site structure for your organization.

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