The CRC helps thousands of families and distributes tens of millions of dollars in aid every year, but every broken laptop, vacation request and address change had to be handled one email at a time — until the CRC found Refined.

Virtual-event platform 6Connex uses Refined, Confluence and Jira to improve documentation access and deliver industry-beating support.

A strategic move to enhance digital operations paid dividends for MacEwan University during the pandemic, with the timely launch of its Help Centre. The ability to cater to a wide variety of site visitors, integrate with live chat, and boost transparency for support requests have made it a hit with users.

We used our migration to Atlassian cloud as a chance to reimagine our intranet. Here’s what we learned along the way.

Can a Confluence knowledge base be beautiful? Sure can. Here are four examples for proof.

When COVID-19 swept across the U.S. in March, Box executives sprang into action. A key tenet of their response: a crisis portal built with Refined.

Don’t start from scratch every time, and other tips from a site-building pro.