Don’t let these 3 design hurdles hold back your JSM help center

Learn how to solve three key design challenges in your JSM help center.

September 26, 2024
8 min read
by
Simon Wright
Learn how to solve three key design challenges in your JSM help center.
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June 6, 2024
10 min read
A close look at our product development – Part 2: Tackling the 2 biggest challenges in our agile process
Siiri Laaksonen
Welcome to the second part of our series, "A close look at our product development." This series offers an in-depth look at our agile ways of working at Refined, featuring insights from our CTO Janette Hagerlund and Head of Product Therese Alburg.
June 5, 2024
8 min read
A close look at our product development – Part 1: 7 facts about our agile ways of working
Siiri Laaksonen
At Refined, we have a strong emphasis on work-life balance, autonomy, and impactful work. Our product development practices are designed to support these values, fostering an environment where each team member can thrive and make meaningful contributions.
May 21, 2024
7 min read
How personalization is reshaping intranet experiences
Philip Garrity
Let’s start with the painful truth: Too often, intranets are a source of disdain for employees and managers alike. And for good reason — they’ve rubbed a lot of people the wrong way.
May 16, 2024
9 min read
How HR teams are using personalized service points to build better Confluence intranets
Philip Garrity
Gone are the days when HR was just about hiring and rule-enforcing. Today, HR teams are the artists and architects of our workplace, molding the organizational culture, sparking employee engagement, and navigating the maze of today's job world. Their expanded role calls for cutting-edge tools to set both them and their organization up for success.
March 28, 2024
4 min read
Not a designer? No problem. Landing page templates make for quick, easy site-building
Whether you’re building your first site or your third, landing page templates make easy work of getting Confluence and/or JSM Cloud sites up and running fast.
March 27, 2024
4 min read
Meet The Refiners Headed to Atlassian Team 24 in Vegas
Philip Garrity
We can’t wait to see you in Vegas. Stop by our booth to talk product, marketing, wine, travel, and more.
February 20, 2024
9 min read
Inside Refined: Q&A with Mahmud, our Support Engineer – Advancing your career in tech support
Siiri Laaksonen
Today, we're thrilled to bring you an exclusive conversation with one of our very own Support Engineers, Mahmud Hossain. This Q&A post aims to give you a glimpse into the day-to-day life of a Support Engineer at Refined, and is targeted towards anyone interested in joining our team or learning more about what it takes to succeed in this role.
January 25, 2024
7 min read
Welcome to a Q&A session with our Test Automation Engineer, Antti
Siiri Laaksonen
Meet Antti Peltola, a Test Automation Engineer at Refined who joined our team in May 2022. With a background as diverse as a mathematician, a digital device tutor for senior citizens, and a testing consultant, Antti brings a unique perspective to our team.
January 10, 2024
3 min read
Easily migrate to Refined Sites for Confluence with our migration assistant
As you migrate to Confluence Cloud and bring Refined along, our goal is to help you minimize downtime, preserve functionality, and simplify site creation.
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