HR Service Desks
Invest in your people’s development and productivity with JSM-powered HR portals worthy of your brand.
HR Service Management
Invest in your people’s development and productivity by transforming JSM into themed HR service portals worthy of your brand.
Elevate the employee experience with JSM and Refined
Customize your site's design, content, navigation, and permissions without writing a single line of code.
Tailor sites to serve specific stages of employment — onboarding, benefits enrollment, etc. — by displaying targeted content to select user groups.
Add a knowledge base from Confluence to support sites with Refined Sites for Confluence.
Put your people first with branded HR support sites
Service your people and manage your processes with a JSM service site, or an HR support-enabled Confluence intranet.
Set your people up for success
Don't let employees get tangled up in a web of JSM requests, Confluence docs, and emails. Organize and personalize sites to cultivate learning, drive retention, and streamline support.
Help your people help themselves
People may be complex, but delivering support doesn’t have to be. Cut down on requests and emails with personalized service points, curated self-help resources, and effortless request tracking.
Skip ahead with ready-to-go templates
No time to build? No problem. Get your HR service desk up and running in minutes with our beautiful, designed-from-experience templates.
Explore our HR help site
See how we created a HR support site for Octo.
Case Study: Canadian Red Cross
How the Canadian Red Cross delivers tech and personnel support to 17,000 users.
HR support in-depth
Gain deeper insight into branded HRSM sites and the power of personalization.
Try Refined free for 30 days
Cloud subscriptions are free for 10 users. No payment details required to start your trial.
Explore more ways to use Refined
Build an intranet for employees, a documentation site for customers, and a portal for your partner network—all from the same instance. There’s no limit to the number of sites you can build or who or what you can build them for.
